Mega Medusa Casino Terms & Conditions

These Terms & Conditions apply to the Mega Medusa Casino website, related pages, games, account services and other features made available through the website. They are intended to provide a clear framework for using the service. If you do not agree with any part of these terms, you should not register an account, deposit money or use the website.

You must use the website only for lawful purposes and in accordance with these terms. Additional terms may apply to certain games, payment methods, promotions, competitions or other services. Where additional rules are displayed, they form part of these Terms & Conditions. If there is an inconsistency, the specific rules for the relevant service may apply to that service.

You are responsible for reading the information presented on the website before taking part in any activity. This includes game information, wagering requirements, promotional conditions, payment instructions, limits, notices and changes to these terms. If you are unsure about a condition, do not proceed until you have obtained clarification through the available support channel.

Eligibility and account registration

• You must meet the minimum legal age and any other eligibility requirements that apply in your location before using the service.
• You must not use the website if online gambling is unlawful for you or if you are located in a jurisdiction where access is restricted.
• You may only create and use an account for yourself. Accounts must not be opened or operated on behalf of another person.
• The information supplied during registration must be accurate, current and complete. You must update it if relevant details change.
• You are responsible for keeping your login details confidential and for activity carried out through your account.
• You must tell the operator promptly if you believe your account has been accessed without permission or if your login details have been compromised.
• You must not sell, transfer, lend or otherwise provide access to your account to another person.

Mega Medusa Casino may carry out age, identity, location, payment and security checks. You may be asked to provide documents or information needed to complete these checks. Access to some services may be limited while verification is pending. Information provided for verification must be genuine, readable and consistent with the details held on your account.

You should deposit only money that you can afford to lose and should set personal limits before playing. The payment options, processing instructions and any applicable conditions are shown on the website. You must use a payment method that belongs to you or that you are authorised to use. A payment may be rejected, delayed or returned where it cannot be properly verified or processed.

Your account balance may include deposited funds, winnings, promotional credits or other amounts subject to separate conditions. Promotional funds may not be available for withdrawal until the relevant requirements have been met. The rules applying to a particular offer will be displayed with that offer, and you should review them before accepting or using it.

You must not use the website to launder money, finance unlawful activity, avoid applicable restrictions or misuse a payment system. You must not attempt to manipulate a game, exploit an error, interfere with the website, use malicious software or employ automated tools unless expressly permitted. Collusion, fraud, deception and other unfair conduct are prohibited.

• Each game must be played according to its displayed rules.
• A wager or game action may be treated as final once accepted by the system, subject to applicable law and any correction process.
• If a technical error, display error or system fault affects a game or account, the affected activity may be reviewed and corrected.
• Where an obvious error affects odds, game information, a result or a transaction, reasonable steps may be taken to correct the error.
• You should check your balance, transactions and game history and report any apparent discrepancy as soon as possible.
• You remain responsible for checking that the selected stake, game and instructions are correct before confirming play.

If an account shows a balance or transaction created by mistake, including a duplicate credit or an incorrectly recorded amount, that amount does not become available for use merely because it appears in the account. Mega Medusa Casino may correct the relevant record and may ask for repayment where funds have already been used or withdrawn.

Withdrawals and account closure

Withdrawal requests may be subject to account verification, payment checks, anti-fraud reviews and any conditions shown on the website. Processing times can vary according to the payment method, the completeness of the information supplied and the outcome of required checks. You should ensure that your account details and payment details are accurate before submitting a request.

You may request closure of your account through the available account or support process. Closure does not remove obligations that arose before closure, including obligations relating to disputed transactions, unlawful conduct, verification or the use of promotional funds. If you close an account because gambling is no longer suitable for you, do not create another account to continue playing.

Promotions and bonuses

Promotions are optional and may be available only to eligible players. Each promotion has its own displayed conditions, including any qualification rules, expiry arrangements, game restrictions, wagering requirements, stake limits or withdrawal conditions. You should read those conditions before opting in or using promotional funds.

Unless the specific promotion says otherwise, a person, household, payment method, device or account may qualify only once. Mega Medusa Casino may withhold or remove a promotional benefit where it has reason to believe that the promotion has been abused, duplicated, obtained improperly or used in breach of its conditions. A promotion may be changed, suspended or withdrawn where reasonably necessary, subject to applicable law.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy requirements. Information may be used to provide services, manage accounts, process transactions, verify identity and age, prevent fraud, maintain security, meet legal obligations and communicate important service information.

You should keep your contact and account information current so that important notices can reach you. Marketing communications may be managed through the available preferences or unsubscribe process. Service, security and account-related messages may still be sent when necessary to administer the account or provide the service.

Responsible gambling

Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. Set a budget and time limit before playing, take regular breaks and never chase losses. Do not gamble when upset, under the influence of alcohol or drugs, or when doing so may affect essential expenses.

• Use any available deposit, loss, wagering or session limits that help you stay in control.
• Consider taking a break or requesting account restrictions if gambling is becoming difficult to manage.
• Do not borrow money, use essential household funds or sell possessions to gamble.
• Do not gamble to recover previous losses.
• Seek independent support if gambling is causing stress, financial difficulty or problems in your relationships.
• If you are concerned about someone else's gambling, encourage them to seek appropriate help and support.

Responsible gambling tools and support options may be available through the website. These tools are not a substitute for professional advice. If you feel unable to control your gambling, stop using the service and seek help from an appropriate Australian support organisation or qualified professional.

The website is provided subject to availability. Maintenance, upgrades, technical faults, network problems, third-party services or events outside reasonable control may affect access. Mega Medusa Casino does not promise that the website will always be uninterrupted, error-free or available on every device or connection.

You must not copy, modify, republish, frame, reverse engineer or interfere with the website or its content except where permitted by law. Website content, branding, graphics, software and other materials may be protected by intellectual property rights. You may use the website only for personal, lawful and non-commercial purposes.

To the extent permitted by law, you are responsible for equipment, internet access, software, security and costs needed to access the website. You are also responsible for activity carried out through your account unless you have reported unauthorised access promptly and followed reasonable security steps.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified. Subject to that limitation, any responsibility connected with use of the website is limited to the extent permitted by applicable law. These terms do not create an employment, agency, partnership or other relationship beyond the provision of the service.

Suspension, termination and updates

An account or access to the website may be suspended, restricted or closed where necessary for security, verification, responsible gambling, legal compliance, suspected fraud, a breach of these terms, payment concerns or the proper operation of the service. Where appropriate, reasonable steps may be taken to explain the relevant action, subject to legal, security or privacy considerations.

These Terms & Conditions may be updated from time to time to reflect changes to the website, services, law or operational requirements. The current version will be made available on the website. Continued use after an update may indicate acceptance of the revised terms, so you should review this page regularly.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. Questions, complaints or requests about these terms should be submitted through the support options made available on the website.